Incident

Incidents are special entities that signify a problem with an object, monitored by the entity, and the severity of that problem.

Incidents are generated when entity's Incident Condition or State Conditions are met.

Incidents are cleared when the entity's state is set to 3 or an Incident Condition's clear condition was met.

Field	Type	Description
id	String	Incident's ID.
entityId	String	ID of an entity for which the incident happened.
data	String	Entity's data.
acknowledgedBy	String	ID of a user who acknowledged the incident.
acknowledgementTimestamp	Integer	A timestamp when the incident was acknowledged.
clearTimestamp	Integer	A timestamp when the incident was cleared.
comment	String	Incident's last comment.
commentedBy	String	ID of a user who last commented on the incident.
commentTimestamp	Integer	A timestamp when the incident was commented.
entityType	Integer	Type of the entity. It's equal to 1 for objects and 2 for links.
localTimestamp	Integer	The time the incident occurred.
parentChainId	String	Origin of a link that triggered an incident. Included only for incidents of type 2.
state	String	The ID of the current Incident Level.
lastState	String	The ID of the Incident Level that the incident had before it has been marked for clearing.
text	String	Incident's description.
timestamp	Integer	The timestamp when the incident was registered in the system.
type	Integer	The type of incident. Possible types are 1 (entity changed state) and 2 (incident generation condition was met).
branchId	String	Condition branch ID. Included for incidents generated by custom incident conditions.
reason	Object	Reason for an incident generation. See Reason article for more information.
reason.code	Integer	ID of the reason for an incident generation. See the Reason Codes section for a list of all reason code.
reason.data	Object	Additional information about the state change condition.
reason.rootCause	String	Root-cause transition information. See the Root cause section.
reason.branch	Object	Condition that triggered the incident. See the Branch section for more information.
removed	Object	Information about incident removal with the Clear and Remove Incident request.
removed.userId	Object	ID of a user who removed the incident.
removed.timestamp	Object	Time of the incident removal.
owner	Object/Link	Information about the entity that triggered the incident.
properties	Array<Key-Value Pair>	A list of incident's properties.